Skills Brokerage Service

Designed to help you get the skills you need for your business as effectively as possible

Training and up-skilling your employees can be a complex process, with various training providers, and qualifications and accreditations to consider. The Skills Brokerage Service is designed to provide you with impartial advice and guidance. Our advisers can also support you in finding what funding is available that you may be eligible for.

Who is it for?

A wide range of fully-funded training is available to small and medium-sized (SME) businesses based in Hertfordshire that wish to up-skill both new and established employees, to a standard that will ensure they add maximum value to your business, enhance their skills and make them feel valued as an employee.

Do you know the skills gaps within your business?

Our experienced advisers are ready to work with you; they will diagnose exactly what your business requires and we will work together to close any productivity gaps. The skills adviser will help you with practical strategies to develop and focus your team’s skills. 

The team are committed to helping you develop and grow your business through attracting the right people and developing appropriate skills to build a ‘talent pipeline’ to deliver your future business objectives.

Retain, Train and Grow your team

Our adviser will meet with you and conduct a diagnosis and a Training Needs Analysis (TNA) to understand and identify the vital skills for your business. We will support you with selecting and training the best people for your organisation.  It is fundamental that you conduct a TNA to align your people with the business objectives.  The team of specialists will advise you on what the best options are for your business training needs, this could range from up-skilling to apprenticeships.

Ask a member of the team for free expert advice today

Support that is available to train your staff

Fully funded staff training through the Employee Support in Skills programme is available for a limited time only. This programme covers a range of training opportunities from;

  • Functional Skills (Maths, English and IT)     
  • Management Essentials (Business Administration Levels 2, 3, and 4, Customer Service Level 2 and 3)
  • IT Essentials (Digital Media Skills Level1 and Level 2 Photoshop Elements 10) 

Special support for Apprenticeships 

We are offering a brand new incentive for Hertfordshire businesses employing 10-249 staff to take on Apprentices. Grants are available to each employer worth £1,500 per Apprentice. Businesses are able receive the grant for up to two Apprentices. More information is available on our Apprentice Incentive Grant Fact Sheet. Businesses employing 2-49 staff may be eligible for the National Apprenticeship Grant for Employers (AGE), worth £1,500 per Apprentice (aged 16-18) for up to five Apprentices. Get in touch our advisers can help you access this grant.


In a recent survey, 79% of Hertfordshire-based businesses reported a serious skills gap within their workforce and it is of course recognised that a skilled workforce is key to economic prosperity. As a step towards addressing this issue, the University of Hertfordshire is hosting a skills fair for employers, where they can meet with training providers and participate in bite-sized expert workshops on critical skills matters.

Our event will run from approximately 8.30am – 1pm on Thursday 22 February 2018, at the Fielder Centre in Hatfield and is a perfect opportunity to see what is on offer.

To register your interest in exhibiting or attending this event, please contact Frankie Norbury at