Watch this 90-minute recorded webinar brought to you by Hertfordshire Growth Hub in partnership with The Small Business Commissioner, an impartial and free to use service appointed by the Government, and Peer2Peer Boards, a nationwide business growth consultancy. 

What will the event cover:  

  • The role and work of The Small Business Commissioner (OSBC) and ways in which late payment impacts small and medium sized businesses.   
  • Importance of identifying potential payment issues early 
  • Credit control best practices including your payment terms 
  • Tips to positively impact your business cashflow 


After watching this recorded webinar, you will have:  

  • Knowledge of how you can start to imbed good credit management practices within your business 
  • A greater understanding of how to identify areas where improvement can be made 
  • Details of how to contact The Small Business Commissioner 



Amanada Davies - Senior Caseworker, The Small Business Commissioner (OSBC)  

In her role, Amanda actions complaints in respect of late payment disputes from small businesses experiencing late payment issues with large businesses (50 or more employees) and who have not commenced legal action already.

This involves liaising directly with the respondent companies to assist in resolving the late payment issue.  As well as assisting small businesses with complaints and enquiries Amanda, along with her team also administers the Prompt Payment Code, a voluntary code of practice for small businesses, on behalf of the Department for Business and Trade (DBT). 

The Small Business Commissioner (OSBC) is public body set up by the Government to tackle late payment and unfavourable payment practices in the UK private sector. 


John Acton, Peer2Peer Boards  

John has 30 years’ experience of working in senior leadership roles within global organisations inc MD of the DPD Group. 11 years ago, John set up his own consulting and training company. He has since worked with large FTSE corporations, SMEs and startups helping them to formulate their Strategic and Critical Thinking, drive innovation and to outthink, outpace and outmaneuver their competition.  

In 2018, along with 3 other entrepreneurs he established Peer2Peer Global. Supporting business leaders to help them build the best teams, best businesses and be the best leaders they can be. This thriving community of business leaders is;   encouraged to be Bold,  enabled to be Balanced  empowered to be Brilliant  and most importantly to Love their flight.

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